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14 Replies
- EA_Illium5 years ago
EA Staff (Retired)
@centurion_sh0t Wanted to confirm if this is still happening? Yeah, it still doesn’t w
- EA_Illium5 years ago
EA Staff (Retired)
@centurion_sh0t Which platform are you on? - EA_Illium5 years ago
EA Staff (Retired)
@centurion_sh0t Can you confirm if there are any updates for the game or try power cycling your device? - @EA_Illium ,there are no any updates
- EA_Illium5 years ago
EA Staff (Retired)
@centurion_sh0t Thank you for confirm, Can you try going through the following steps and check if the issue continues?
- Repair - Origin
- Make sure Time/Date is correctly set on the PC
- Clear Origin Cache
- Reset Internet Explorer settings (Origin uses IE, even if you use another browser for daily use)
- @EA_Illium , nothing had changed
I am also having this issue on PS4. Are there active town hall events? Or was this a feature that was removed from the game?
I think it's a 'feature' these days. Prior to the once a month event in the town hall, the doors get closed and you can't enter until the next event starts. (usually the first or second Tuesday of the month). I really hate this, because I can't redeem any stars earned while the doors are closed. Once I hit 200 stars, I just pretty much quit playing, until the doors get opened again. I hope this is what you meant and hope this helps.
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