Community Manager@xTCxGR8Milenko Gotcha. That is one of the most common reasons why the password reset does not work. The moment you get it linked again, it should sync up and allow you to play as normal.
So I got signed into my XBOX Live account and it went through all the motions of linking accounts. Then, it gave an error saying it was already linked and can only be linked to 1 XBOX account for lifetime. But I was never linked to any account at @disabled.ea.com so a) wtf and b) how can I get this fixed when it only allows it to be linked 1x?
I absolutely NEED my account back (and my girlfriend's) because we had a lot of progress and all of the characters unlocked... we shouldn't lose our access as long as our live accounts are active or at least EA needs to lose the "1 sync for lifetime" rule.
Community Manager@xTCxGR8Milenko So, the disabled account does not necessarily mean a different EA account. Disabled just means inactive. Although in some cases it could be a different disabled EA account.
I'm afraid the forums are not the place for account issues like this one. For disabled accounts, you can go about this in a few different ways.
To get the information updated, you can contact our live support on our Help Site. To request a chat or open a case through email. First, clear the browser history and cache from the main browser you use.
