Forum Discussion

Anonymous

11 years ago

[Xbox] "Your profile does not have the correct permission to access xbox live"

We have 2 adult and 2 child accounts for our family xbox one. We have xbox gold. When trying to play Plants vs. Zombies Garden Warfare, both child accounts get the error message "Your profile doe...

Anonymous

11 years ago

You have to update your child's account on the Xbox to allow them to join multiplayer games. Additionally, after you do that you should review the steps in the following post so they can sign into Origin with your Origin ID.

http://answers.ea.com/t5/PvZ-Garden-Warfare-Xbox/Problem-logging-into-Origin-from-Xbox-One-as-a-minor/td-p/2466404