Forum Discussion

Not applicable

6 years ago

Solved

You have been disconnected from the PlayStation Network and the EA servers.

Hey guys. I can't launch the game for the second day straight on Ps4. All other games are launching just fine, but I always get this message. What's wrong?

iluminatethesky
6 years ago
Hey @raufchik1

Can you try restoring the game licenses in your PS4 settings, and doing a hard reset on your Console?

Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.

Let us know if this helps.

Thanks 🙂

- iluminate

gfgfgf15

Not applicable

3 years ago

@iluminatethesky Hi there, i am having the same problem, i just purchased the game but can’t access it, i keep getting the same error as the op mentioned, i’ve tried the fix you suggested, uninstalled the game all together then reinstalled it, checked and rechecked my internet to no avail. Please help

iluminatethesky

Legend

3 years ago

Hey @gfgfgf15

Are you playing on a wired connection or are you using WiFi?

Thanks,

- iluminate