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Julyas_YT's avatar
Julyas_YT
Seasoned Novice
3 months ago

Re: Game Softlocks at Zen Garden — No Way to Continue (v1.5.0)

When you try to beat the game the zen garden is broken on Playstation 4 and 5 making so you can't beat the game because the water can is not there 

17 Replies

  • rxjohnjohn's avatar
    rxjohnjohn
    Seasoned Adventurer
    2 months ago

    The icing on the cake is it's on sale for 20% off...they are still pushing it while defective.

  • homework8mydog's avatar
    homework8mydog
    Seasoned Newcomer
    2 months ago

    its been 22 days. What's the holdup. We wasted $20 just for an hour of gameplay.

     

  • chipchipclip's avatar
    chipchipclip
    New Hotshot
    3 months ago

    Cath and any of the Community Managers on the EA Forums are away for a long Christmas break. They'll all be back soon at some point. 

  • HugeAlien214's avatar
    HugeAlien214
    Seasoned Newcomer
    3 months ago

    HelloEA_Cath​ , any update on this glitch? and do you know if we will be getting an update soon to fix the soft lock? 

  • hopperjames1967's avatar
    hopperjames1967
    Newcomer
    3 months ago

    As of 12/18/2025 this is still ongoing.the watering can is not there and therefore you can not go any further

  • jose1737's avatar
    jose1737
    Seasoned Rookie
    3 months ago

    Is there any eta on when this will be fixed, there are so many people that are locked out and unable to continue because of this 🥲

  • ud7rect1ngw1's avatar
    ud7rect1ngw1
    Seasoned Newcomer
    3 months ago

    I was talking with an EA guy and he told me to clear out my ps5 cache but disnt work, also if i join any adventure level, the zen garden atill pops up if thats helps with anything

  • peke1804's avatar
    peke1804
    Seasoned Newcomer
    3 months ago

    I'm having the same problem; the game won't let me progress after I get the watering can, and Dave gets stuck in his dialogue, but I can't press X or the pause button to exit.This problem urgently needs to be fixed as it's preventing me from progressing in my adventure. I'm playing on PS5

  • Julyas_YT's avatar
    Julyas_YT
    Seasoned Novice
    3 months ago

    Ok ty because my game won't let me play the adventure mode

  • 8dy80dbh77gl's avatar
    8dy80dbh77gl
    Seasoned Newcomer
    3 months ago

    Bonjour, 

    J'ai également été victime de ce problème sur PS5. 

    Impossible de continuer le dialogue avec Dave lors de la présentation du jardin zen, une fois l'arrosoir récupéré à l'issue du niveau 5-4. 

    Appuyer sur le bouton X ne donne rien et le jeu semble bloqué. Cependant la musique fonctionne toujours et Dave bouge à l'écran mais cela reste bloque ainsi. 

    La seule possibilité est de sortir entièrement du jeu. Cela est très frustrant puisqu'il est donc impossible de poursuivre le jeu principal, même si on ne souhaite pas s'intéresser au jardin zen. 

    Il faut remédier à ce problème rapidement.

  • ud7rect1ngw1's avatar
    ud7rect1ngw1
    Seasoned Newcomer
    3 months ago

    Also in both ps4 and 5 i just cant click the crazy dave dialogue so i cant continue

  • Schuetze045's avatar
    Schuetze045
    Seasoned Newcomer
    3 months ago

    Same Here. U cant Press x in Playstation but Deppy Dave "moves"

  • StefSen03's avatar
    StefSen03
    Seasoned Newcomer
    3 months ago

    That happen to me too.

    This is a ridicolus bug need to fix asap

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