Forum Discussion

Ms_Indigo_Blue's avatar
3 years ago
Solved

Alleged Email Claiming I am being banned requesting me to call a phone number.

I could not find the correct place to report this so I am posting it here to warn others with the hopes that the powers that be can address this issue. 

I signed into my account this morning and the following message was in my email in box. 

Dear Pogo User,
This is to inform that your Pogo EA Account may be suspended or terminated as we see you are Interfering and disrupting your co-players.
This includes disrupting the normal flow of game play on chat by using vulgar and har***ing language. As we have also received complaints from co-player against you for being abusive and excessive shouting. Moreover you have also threatened other players. We find that you are responsible for all these activities.
Therefore your EA Account will be suspended or terminated permanently due to the Violation of law, rule or regulation.
Please do not ignore this massage as this may lead to the termination of your account permanently, feel free to contact our customer service team for more information at +1-323-739-7719.
Regards!
Pogo Legal Team

I do not interact with others for the most part unless I recognize the player. Cursing and harassing is not my style. If anyone else receives an email such as this, I definitely would not call the phone number. It appears to be a phishing scam. 

  • Hi there, @Ms_Indigo_Blue 

    This looks to be a scam message as it is not how we handle bans. Please do not call that number and do not give them any personal information. You're also welcome to contact an advisor by opening a case here so they can look over your account for any issues. 

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @Ms_Indigo_Blue 

    This looks to be a scam message as it is not how we handle bans. Please do not call that number and do not give them any personal information. You're also welcome to contact an advisor by opening a case here so they can look over your account for any issues. 

  • @Ms_Indigo_Blue   This is a phishing scam that has been making the rounds for years.  Thank you for letting others now about this scam. Gratitude.  Stay vigilant.  Be safe.

  • I have received that same message over 6 times

    The one today states they will charge my on file credit card $1000 for failing to call that phone numbert.

    Thanks for letting us know that it is a scam.

    They hacked your site.

  • I have received that same message over 6 times

    The one today states they will charge my on file credit card $1000 for failing to call that phone number.

    Thanks for letting us know that it is a scam.

    They hacked your site.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    @apalonia 

    Absolutely do not give out your name to strangers asking for it. It's very possible that is a scam.

    I am now locking this thread to prevent further "necro-posting".

Featured Places

Node avatar for Pogo General Discussion

Pogo General Discussion

Join the Pogo community forum to chat about your gameplay experience, game updates,and your Club Pogo subscription.Latest Activity: 3 hours ago
1,626 Posts