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LizzyB19's avatar
LizzyB19
Seasoned Rookie
3 years ago
Solved

Can you please fix Daily Sudoku.

This game is broken. I play it every day and today none of the game options would play. The game wouldn't load completely and it was frozen. Since you need to buy the keys to open days you miss will ...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @LizzyB19 

    Thanks for letting us know what you are seeing with Pogo, Can you try going through the following steps and let us know if you continue running into issues after? 

       

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)   
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Thanks!   

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @LizzyB19 

Thanks for letting us know what you are seeing with Pogo, Can you try going through the following steps and let us know if you continue running into issues after? 

   

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)   
  • Check your device meets the Requirements (<-- click here) to play POGO games   

Thanks!   

reproduceec's avatar
reproduceec
3 years ago

THE PROBLEM IS IN THE PLATFORM.  NOT A RESTART ISSUE.  BEEN GOING ON FOR WEEKS, AND TODAY, CAN'T PLAY AT ALL.

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