Forum Discussion

ladydane66's avatar
ladydane66
Newcomer
21 days ago
Solved

Membership

I paid for 12 months and i dont want to renew, can i cancel and finish out my year?

  • Hi ladydane66​

    Yes, you can cancel your membership by following these steps: 

    1. Go to www.pogo.com/cancel.
    2. Log in. You may need to re-enter your password for security reasons during the cancellation process. 
    3. Select Continue Cancellation.
    4. You’ll be asked to fill out an optional survey.
      1. To complete the survey, select your reason for canceling, then click Submit and Cancel Subscription to cancel your subscription.
      2. To skip the survey, click Cancel Subscription.

    After you cancel your subscription, you can play until your subscription period ends. runs out. You’ll get an email confirming your subscription has been canceled.

    - EA_Lanna

3 Replies

Replies have been turned off for this discussion
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hi ladydane66​

    Yes, you can cancel your membership by following these steps: 

    1. Go to www.pogo.com/cancel.
    2. Log in. You may need to re-enter your password for security reasons during the cancellation process. 
    3. Select Continue Cancellation.
    4. You’ll be asked to fill out an optional survey.
      1. To complete the survey, select your reason for canceling, then click Submit and Cancel Subscription to cancel your subscription.
      2. To skip the survey, click Cancel Subscription.

    After you cancel your subscription, you can play until your subscription period ends. runs out. You’ll get an email confirming your subscription has been canceled.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hi ladydane66​, popping in to see how things are going! 🌸Were you able to follow those steps to cancel your membership?

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hi ladydane66​,

    It looks like things have gone quiet here, so I'll close this thread for now. I hope the advice was helpful and that you were able to cancel your membership. If you have new questions in the future, please feel free to start a new thread.

    - EA_Lanna

Featured Places

Node avatar for Pogo General Discussion

Pogo General Discussion

Join the Pogo community forum to chat about your gameplay experience, game updates,and your Club Pogo subscription.Latest Activity: 14 days ago
1,688 Posts