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bevcroft's avatar
bevcroft
9 months ago
Solved

Merge issue in POGO

I an playing Merge in Pogo and woke up today with no energy or no gist.. the ones you get every 12 hours WHY

  • EA_Illium's avatar
    EA_Illium
    9 months ago

    Hey @bevcroft  

     

    Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to manually sign in
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Thanks and have a Great Day!   

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  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey @bevcroft  

     

    Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to manually sign in
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Thanks and have a Great Day!   

  • way681UHdERA's avatar
    way681UHdERA
    6 months ago

    Ive followed all the steps , and still cant get merge game to give me more energy . It was fine until 3 days ago . frustrated 

  • canlojz92ilc's avatar
    canlojz92ilc
    6 months ago
    @way681UHdERA I am having the same issues. I have done all the steps that have asked for us to do and it still is NOT working. Plus this morning, I played all 3 of the daily challenges and did not get credit for them at all. I have contacted Pogo and I haven't heard a work from them!! No phone number to call either. I've been a member since 2001 and I can't beleive how it has changed so much. It's become a very sorry site to play games on. If I didn't pay yearly subscription on time, I wouldn't be allowed to play. So why is it taking over 3 days to fix the issue??

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