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HOCK9952's avatar
HOCK9952
5 years ago

Re: EA Help is no help at all

@suemcin   This is so very frustrating & worrisome!  My suggestion would be to contact them once a week & ask for your case to be escalated. If you still have the time &  inclination, please keep at it & contact them at different times & on different days to determine what time would be best for you in order to try to get favourable results. Keep pounding away because, unfortunately, the squeaky wheel gets the oil. I truly hope that you get this finally resolved to your satisfaction. All the best to you. Good luck!

4 Replies

  • suemcin's avatar
    suemcin
    5 years ago

    no.  i opened another account and I play with that one.  Their support staff is useless.

  • HOCK9952's avatar
    HOCK9952
    5 years ago

    @suemcin   I'm so very sorry to hear that.  I hope your playing will be worry-free & a much

                        better experience for you from here on out.  Take care.  Good luck to you.

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