Forum Discussion

EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Re: How to cancel Pogo subscription

Hey there, @tinker11223.

As the thread you replied to was about how to renew your subscription, I broke off your post into a new thread to be worked out.

I'm sorry to hear that you want to cancel. That said, however, we make it easy for you to manage your subscription via the My Account section of the Pogo website.

On the new Pogo experience:

  1. Click the avatar in the upper right corner
  2. Select My Account and sign in
  3. On the left, click on Billing & Subscription
  4. Next to your billing date, select Cancel Subscription

For more information, please check out the following EA Help article: How to cancel your Club Pogo subscription

Arrenai 🐱


Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

4 Replies

  • Jaki055's avatar
    Jaki055
    2 years ago

    When I go into my account and get to the billing portion, there is no where it says to cancel my subscription.  I am so tired of this.  I can't get in touch with anyone at pogo.com, it keeps bringing me back to the same page.  Now, I know exactly why I no longer want to be a paid subscriber, this site only wants your money and you can't get a refund and that is all they want is money, money, money.  I took off all my payment accounts just so they don't get any more of my money.  

  • Follow with your Answer Still Not able to Cancel the Pogo Subscription. is there any Update process that I need to Follow? Let me know,


    @EA_Arrenai wrote:

    Hey there, @tinker11223.

    As the thread you replied to was about how to renew your subscription, I broke off your post into a new thread to be worked out.

    I'm sorry to hear that you want to cancel. That said, however, we make it easy for you to manage your subscription via the My Account section of the Pogo website.

    On the new Pogo experience:

    1. Click the avatar in the upper right corner
    2. Select My Account and sign in
    3. On the left, click on Billing & Subscription
    4. Next to your billing date, select Cancel Subscription

    For more information, please check out the following EA Help article: How to cancel your Club Pogo subscription

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.



    please. 

  • Boo2444's avatar
    Boo2444
    Seasoned Novice
    2 years ago
    @ff3h54xpwb2r I do not know how to post on here it will not let me so sorry but if I reply on your message but does anyone know how to get a serial number after they purchased the sims 3 barnacle bay game because I can't get a email address after I purchased the game with the seriel number attached to it so if anybody knows how pls help thx.
  • I took my payment info off also but because i still have that card they used the one on record. 

About Pogo General Discussion

Join the Pogo community forum to chat about your gameplay experience, game updates,and your Club Pogo subscription.1,516 PostsLatest Activity: 23 hours ago