Re: Secret Gardens: Keys and Progress

i cant get to chapter 1

now i am at level 20 and my seed bucket is still locked and no chance of getting to next chapter in the next year or so. EA just doesnt care about POGO games. 

jakielf2014​ 

Hello! Sorry to hear you are not able to progress in Secret Word Gardens. Would you mind taking a moment to follow the steps on how to report and issue here in EA Pogo Forums → How to Report a Problem on Pogo - Complete Guide | EA Forums

• Pogo username:
• Device Type (PC, Laptop, Phone, Tablet):
• OS version (Windows 10, Windows 11, macOS, iOS, Android):
• Browsers Tested (Edge, Chrome, Firefox, Safari, etc.):
• Any error messages or screenshots:
• What Troubleshooting Steps you've already completed:

We can also report directly to → Pogo – Official EA Help support. by scrolling down to the Contact Us button or select Formal Submittal to open a case about any issue. 

If you decide to respond here, can you kindly provide a screenshot of the main page of your game and the full screen of your greenhouse (where the pots are) like in the images below: