Forum Discussion

3 years ago

Solved

TRIZZLE FREEZING AFTER ONE MOVE

I have been playing Trizzle for a long time. For the last few months, it has been freezing after I make a move. I don't have any problems with any other game on Pogo. What do I need to, to fix thi...

EA_Illium
3 years ago
Hi @Player_6a6akmhr



Can you try going through the following steps and let us know if you continue running into issues after?

Restart your device and modem/router then try to load your game

Clear your Cache/Cookies (<-- link)

Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates

Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)

Try another Browser (Chrome, Edge, Safari)

Thanks!

EA_Illium

EA Staff (Retired)

3 years ago

Hi @Player_6a6akmhr

Can you try going through the following steps and let us know if you continue running into issues after?

Restart your device and modem/router then try to load your game
Clear your Cache/Cookies (<-- link)
Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)
Try another Browser (Chrome, Edge, Safari)

Thanks!

abc735382668

3 years ago

@EA_Illium This solution doesn't work for me. I use a Samsung VFold5, brand new phone, using the POGO app. This just started after I got the new phone. I can play all games that I normally play, with the exception of Trizzle. This is the second time in the last month that there's been a badge for it, and I haven't been able to play the game to get the badge.

Any other suggestions?

KIMBERLYJ1962 (on POGO)

GalaxiesFarAway
Hero (Retired)
3 years ago
@abc735382668 Have you tried to use Google Chrome instead of the app??? Sometimes just using a different browser will work.
- celticswan
  Seasoned Novice
  2 years ago
  I have the same problem. I use Chrome and Trizzle has those problems. Also, I can't get on the Community help forum. I've been playing fine for years. I tried another route and it said to log in and I was logged in.
muddswifebp
12 months ago
@abc735382668 I had the same issue on all my computers and finally got out my old tablet that had not been updated in years and Trizzle works fine on it. This is after all the tech garbage they told me to do, which none worked on all my updated computers.