Forum Discussion
abbycattx
1 year agoHero+
Hello! According to our user agreement with EA/Pogo, specifically Section 8 regarding Refunds and Cancellations, all refunds need to be approved by EA. Terms of Sale - Official EA Site
To appeal a ban or suspicion you can find all the steps on how to resolve this here: Get information about EA Account locks, bans, and suspensions
Hope this helps & Take Care!
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