any help would be appreciated

Hey there rascal10301 

Sorry to hear you're running into issues.

So we can investigate this for you can you clarify exactly what is happening and in which game?

If you are doing the badge that you need to do the bonus round for you need to make 3 - 5 letter words in the first puzzle then the bonus round will pop up. Make as many 3 letter words as you can. Do not do 5 letter because once you make 3 of them you are done. I had to do the bonus round twice to get the badge