Pogo slots and will not load

i have the same problem but only on the Niles Purramid game

sbxpz1b7igg1​ 05161953​ 

Hello! Sorry to hear you are not able to access the games straightaway. I double checked both slot games and was able to play. Would you mind going through a few troubleshooting steps to see if this issue clears up?

Quick fixes:

Update browser > Re: Pogo Troubleshooting Guide | EA Forums - 10424298

Clear Cache and Cookies > Re: Pogo Troubleshooting Guide | EA Forums - 10424301

Clearing the cache forces your browser to reload fresh data from Pogo’s servers, which can fix bugs and get the game working properly again. Our browser stores temporary files from websites to help them load faster. But sometimes, these files get outdated or corrupted, clearing them daily helps so very much.

Please give these steps a try!

no and POGO WONT HELP

Hey folks,

I actually just tried loading up Pogo Slots myself and was able to load the game as well as Niles Purramid.

Have you been able to try the advice suggested by abbycattx​ ?

If so can you let us know if this helped?

I also have this same problem. Have missed several challenges  

pharmon914​ bushmama649LI​ 

Hello! 

If all troubleshooting steps have been completed:

• Check for Browser updates
• Check for Device Updates
• Check Graphics driver updates
• Power Cycling - Internet equipment 
• Allow Pogo.com and the games you want to play through any Anti-virus, Firewall, or additional security on your device.
• Disabling any pop-up blocker, or VPN that may be running
• Adjust Your Monitor Refresh Rate
• Tried a Different Browser or Playing incognito mode
• Meeting the minimum requirements for Pogo

And you are still having issues, please include the following information, this will enable the team to investigate the issue thoroughly, given that not all players are encountering issues:

• Pogo username:
• Date (approximately) when you first encountered this error:
• Device Type:
• OS version:
• Browsers Tested:
• Current Browser Version Number:
• Troubleshooting already completed:
• Any issues with other games:

Please Note: Microsoft has officially announced that Windows 10 will reach the end of support on October 14, 2025