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drypelia's avatar
5 years ago

Bejeweled Stars won't let me play Daily Puzzle

This has been a problem for a while, but I gave up playing Bejeweled Stars until this latest marathon, and now I'm reminded of it. Every day, Bejeweled Stars tells me that I have already completed the Daily Puzzle, even though I have not been able to play it for rewards for about a month. My preferred browser is Firefox, but I get the same result in Chrome and Edge. In every case I have cleared the cache repeatedly to no avail. I have let time pass, hoping it would cure itself, but that's not happening either.

Obviously this is not the world's biggest problem, but I would appreciate a solution anyway. Here's the info from the compatibility scan:

Compatibility Scan

1 problem found on your computer.

 

Browser No problem found!
Java Not installed / disabled More Info
Operating System No problem found!
Flash No problem found!
Resolution No problem found!
Click here to rescan your computer System Information

Look through our FAQs to find answer to common problems.

Still having problems? File a bug at EA Answer HQ.

 
Webgl1 supported True
Webgl2 supported True
Java Versions installed False
Operating System Windows 10
Flash version 32.0.0
Resolution 1280 x 1024
Browser Firefox 81.0
Cookies Enabled True
Do Not Track False

1 Reply

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @drypelia.

    Thanks so much for the detailed information. I'll go ahead and send this over to the Pogo team. Just in case it may affect the situation, however, what is your current level in Bejeweled Stars?

    Arrenai 🐱


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