EA Staff (Retired)Hey there, @abc1915a3037512.
I'd love to look into this for you. When you won the game, do you recall the approximate scores on each side? Additionally, how much did it adjust your rating by?
Arrenai 🐱
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this is a major issue, everytime you leave canasta your rating goes down, ive won many many games and lost just a few and my rating is almost as low as when i started
EA Staff (Retired)Hey there, @don1866.
I'd love to look into this for you. Can you share the answers to the questions from the post above yours? It would help a lot.
Arrenai 🐱
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Hi i am having the same problem with canasta. ea had me clear cashe when that didnt work they sent another link to try and clear NSC or something like that. i couldnt find the link on my computer. so they sent me here to this forum. when i leave the game i write down my rating...so the other night it was 1022 in the morning when i went to play it was 983. the numbers are always different. They are always lower. sometimes when i play in the morning log out they go back and play in afternoon numbers are different. its very frustrating
im the only one who plays, no one has my password.
Exactly.! My rating just before I shut down was 1039 and now is1016. So I lost 23 pts while sleeping. I empty my cache frequently, also lose points if I have the audacity to play another game and then return 3 or 4 hours later, or if my more highly rated player "vacates" when losing. This is not a new problem, just more people are realizing it. Took a while for me too to notice!
Agreed.
I know it's a pain but thanks so much for the details, everyone! 🙂 Those are passed on o the Pogo team.
- Leeloo
