EA Staff (Retired)Hey there, @and447DLLn5j.
The ratings should go up if you win a game of Canasta and leave the game before the next game starts. However, if someone leaves the game in the middle of the game, please try finishing the game against robots. If you leave before the game naturally ends, you may also get a rating drop. Playing against robots to finish the game can help avoid this.
Arrenai 🐱
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ASK. ANSWER. LEVEL UP.
Thank you for posting this comment/ question!!! I started looking through help to figure out why the heck this exact thing keeps happening to me!! I play, I win, score initially shows as up (before the game at the end) BUT.... when I leave after the game is over and start a new table, my score has magically changed and is LOWER than is was before I played at all. This is driving me crazy. I have tried every single possible combo for leaving the canasta table after the game ends to return to the main pogo home site OR to any site for that matter without this ridiculous glitch and it STILL happens. It is like the game forces us to play forever with no end in site to not lose points! Someone fix this!!! Make the exit / leave/ return to main pogo site clearer options with some statement (if you click this you will forfeit and lose point, etc...) when applicable. I should not be FURTHER behind in points after winning a game! Driving me nuts
In my opinion and what I will do is end my relationship with Pogo and thus EA as soon as my subscription i done. They churn out tons of new games all the time, and have been ignoring this problem since May. Totally unresponsive. It would be simple to dump the ratings and rankings and chart wins, losses.
*Shakes my head when I see all these longstanding issues that are not being addressed.
