Forum Discussion

abc1915a3037512's avatar
abc1915a3037512
6 years ago

Canasta HD - Rating goes down after winning games

there is a bug associated with this game   your tech support told me I had to report it here.  I am winning games and my rating is going down. [removed] fix the problems  [CM edit - Updated title ...
abc1954_'s avatar
abc1954_
5 years ago

I have always lost points almost daily, but this was a different situation. I finished playing a rated game. I did not leave the site. I decided to work on a badge playing with bots. As soon as I hit that category, MY RATING DROPPED 40 POINTS. THE GAME HAD NOT EVEN STARTED!!!!!!!

luvzwordsy1's avatar
luvzwordsy1
5 years ago

YEP! They have done nothing. Nothing!!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey Pogo Player!

    Wanted to give an update on Canasta Ratings after games. We have received multiple reports and our team is currently investigating the cause of this. 

    Once we have more information to share we will do so here, so be sure to check back for updates!

    regards, 

    • luvzwordsy1's avatar
      luvzwordsy1
      5 years ago

      I certainly won't hold my breath. It's worse, not better.  Please stop with your fake "concern" and do something!

    • luvzwordsy1's avatar
      luvzwordsy1
      4 years ago
      @EA_Illium Liar liar pants on fire! Been investigating since March 2021? Really? Worse than the U.S. government. Make sure you get our money, create stupid new Mahjong games (really all the same) and take away all the games that require a brain (e.g. Bridge, Poker, Hearts etc). Criminal. Never talked to anyone at EA who was honest. Shameful

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