Canasta HD - Rating goes down after winning games

Device name desktop-E2VAFJI
Processor AMD A10-9700E RADEON R7, 10 COMPUTE CORES 4C+6G 3.00 GHz
Installed RAM 8.00 GB (7.90 GB usable)
Device ID 9DC5AA1D-65C1-4383-BB3F-F6CCBD3A403D
Product ID 00325-80000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

Edition Windows 10 Home
Version 20H2
Installed on ‎12/‎21/‎2020
OS build 19042.685
Experience Windows Feature Experience Pack 120.2212.551.0

Microsoft Edge is up to date.Version 87.0.664.75 (Official build) (64-bit)

It's ridiculous, it's unnecessary, and it's been going on since May I have come to believe that it's bots, not humans responding to our complaints. They ask for the same info over and over again and do nothing. I also believe that there is no response because canasta is free, no gems to buy, no additional money to spend to fatten the wallet of EA. When the virus is gone, so will I be gone.

Agreed.

I know it's a pain but thanks so much for the details, everyone! 🙂 Those are passed on o the Pogo team.

- Leeloo

There is no Pogo TEAM. This has been going on since May. Don't think you can butter me up with compliments e-mailed. This has become worse. I now lose rating points EVERY time I win a game or some ditches before the end. Every Time.Lost 118 points in 48 hours. Won a game by 1000 points and lost 29 rating points. I give up and will soon give up POGO.It's a racket!

Same here my rate goes down if I lose or win

//

Outrageous!! Just left after winning a canasta game and having a 1080 rating in order to do the pogo daily challenge and when I returned my rating had dropped to 1051. Hard to imagine hw some people achieve 1300+ ratings when for most of us it's 1 step forward two steps back. Your "rating system" for complainers and grievers like me is ridiculous-- I'm a Level 2 Apprentice and absolutely ZERO has been done to fix our problem. In 2 months it will be a year. Obviously you could care less.....

canasta HD rating goes down after winning games

We're approaching a year with this rating issue. It's getting worse, not better. I have been playing off and on since early morning, and every time I return after a brief break, my rating goes down, anywhere from 4 to 21pts. Once in a while when I win, my rating increases, usually it drops. I just beat a player rated at 1235 by 1000 pts and my rating dropped from 985 to 969. It's patently unfair, only happens to some of us, we all pay, and EA does nothing but ask for the same dumb info over and over.When will something be done? The easiest thing to do is count wins and losses and drop the rest of the data you collect. EA NEVER EVEN REPLIES!!

I have always lost points almost daily, but this was a different situation. I finished playing a rated game. I did not leave the site. I decided to work on a badge playing with bots. As soon as I hit that category, MY RATING DROPPED 40 POINTS. THE GAME HAD NOT EVEN STARTED!!!!!!!