Forum Discussion

CappyD596Fv's avatar
2 years ago
Solved

Cannot Click on Numbers in Pogo Daily Sudoku

I can't click on any numbers in Pogo Daily Sudoku.  The game loads on the screen, but when I try to click on any of the numbers, nothing happens.  I have noticed this since Friday, October 20th. I have cleaned my cache, tried a different browser, and tried a different computer - all with the same result. I have no problem playing other Pogo games. I would appreciate your help.

  • Hi @CappyD596Fv     

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Cheers!   

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @CappyD596Fv     

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Cheers!   

  • I am having that problem also.  The problem is with Daily Sudoku.  Doesn't work if you have a free account.  Tried Firefox, MS Edge, and Chrome.  Doesn't work.  Tried Windows 10, Windows 11, and Linux Mint.  Doesn't work.  Please fix.

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