Cant get in Merge Acadamy
I have had this promblem weeks now just a white page showa up when try to play game am missing a lot of badges as cant play
Forum Discussion
1 Reply
- EA_Lanna
Community Manager
Hi Treasure1342,
Thank you for taking the time to report this. I'm sorry to hear you’re still dealing with this. White screens are incredibly frustrating, especially if they've been blocking you from earning badges for weeks now.
Let’s try a few steps that might help:
- Refresh the Page: Reload the page and see if the game loads. Sometimes a second load does the trick.
- Clear Browser Cache: Old or corrupted data can cause the game to fail on load. Clearing your cache will remove that data.
- Try a Different Browser: If you're using Chrome, try Firefox or Edge instead (or vice versa). This can help isolate browser-specific issues.
- Check for Browser Updates: Make sure you're on the latest version of your browser. Outdated versions can cause issues.
Hopefully this does the trick, but if that doesn’t work, could you let us know:
- What browser are you using?
- Have you tried other Pogo games? Do they load fine?
- Does the white screen appear right away, or at the same part in the game?
The information will help us better understand what’s going wrong.
I know how important badge progress is, and I'm here to offer any advice I can to help get you back in the game and earn badges again.
- EA_Lanna
