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ArmyWarrior2012's avatar
ArmyWarrior2012
Seasoned Novice
6 years ago
Solved

Can't play Trizzle

For some reason I can't play Trizzle on classic Pogo or Early Access.  When I make a move, it freezes up on me.  Can you please help me with this issue or have suggestions?
  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Hey there, @ArmyWarrior2012. I'll be happy to help out here.

    For freezing and loading issues, please give our HTML5 troubleshooting a try. It covers a lot of bases when it comes to these issues.

    Arrenai 🐱

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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Hey there, @ryebabie1.

Trizzle is designed to work on all supported browsers and we cannot support previous versions. I was able to complete today's daily challenge using the new Microsoft Edge using version 83.0.478.56. I forgot to update it this morning, and there is a newer version than the one I finished the challenge on, but so long as you're running version 83+, you should be fine. This should also be the case for Chrome and Firefox using the latest versions.

If it's not running well for you, can you share your Pogo Compatibility Tool information? I'd love to take a look.

Arrenai 🐱

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linuxlynx1987's avatar
linuxlynx1987
Seasoned Newcomer
6 years ago

I noted your last reply in this thread was July. This is now late November and the game freezing issue has not been resolved. I'm having the same problem as many others -- the game is apparently not loading completely since there is no option to turn off the tutorial (which I don't need anyway). The game loads, though incompletely, goes through the three-step how-to-play, I make one move and the game freezes. Yes, I have tried the diagnostics you suggested. Tried other browsers (same results) . This has been going on for months. Sloppy coding??

I like the game, but as it currently is, it's unplayable. I got lucky for the last challenge -- the game worked and I thought "Yayy! They fixed the problem!" Today's weekly challenge ... ugh, game is still freezing after one move. Since the challenge is mega matches, that means it will take more than one move per game to achieve that goal.

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