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angel62331TV's avatar
angel62331TV
5 years ago
Solved

Claire hart classic keeps telling me to refresh browser

I can't finish level 76 of Claire Hart Classic. It keeps telling me to refresh the browser which I do and get nowhere. I don't usually play games at work so my cache is not full. It is a bug in the s...
  • EA_Leeloo's avatar
    EA_Leeloo
    5 years ago

    @angel62331TV That's great news, I'm delighted to hear you finished the episode! 🙂 

    This issue should have indeed been resolved as of January 12. I hope you all have been able to load and play episode 76. ❤️

    - Leeloo

angel62331TV's avatar
angel62331TV
5 years ago
@angel62331TV here is the dx info.System Information
------------------
Time of this report: 10/25/2020, 20:50:14
Machine name: HEATHER
Machine Id: {016312D4-E031-49B4-96E3-2B2E469CFC49}
Operating System: Windows 10 Pro 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire X3475
BIOS: P11-A3 (type: UEFI)
Processor: AMD A10-5700 APU with Radeon(tm) HD Graphics (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 7626MB RAM
Page File: 7808MB used, 4388MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0001 64bit Unicode
EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey there, @angel62331TV.

Thanks so much for the info. I'll pass this along with the report.

Arrenai 🐱

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  • angel62331TV's avatar
    angel62331TV
    5 years ago

    Do you have an answer about  this yet?

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @angel62331TV.

    I don't have an update just yet as these can take a while to investigate as they try to reproduce it and then work to find a fix for it. It can take some time, but I'll update here as soon as I have more information.

    Thanks for your patience.

    Arrenai 🐱

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