Forum Discussion

steponekirsty1's avatar
3 years ago

CONSTELLATIONS WIPED

I COMPLETED MY POGI CONSTELLATION 3 DAYS AGO NOW IT HAS BEEN RESET TO ZERO THIS HAS ALSO HAPPEND TO SEVERAL OF MY FRIENDS WTH I HAVE SPENT A FORTUNE ON BADGES EVERY MONTH TO COMPLETE THESE NOW NOT ONLY HAS THIS ONE BEEN RESET TO ZERO BUT ALL MY PREVIOUS ONES HAVE TOO. PLEASE RESOLVE THIS IMMEDIATLY OR I DEMAND A REFUND ON ALL MY BADGES 

8 Replies

  • Mine was also reset this morning.  I was close to completing a new level and getting gems.  I also spend money on gems regularly but not if this is going to continue to happen.  There needs to be some sort of compensation for this.

  • Me too.  I was just about to complete the next level and earn gems for it and now I am reset to zero.  Even tried finishing another badge and didn't get pogi credit for that either...still at zero.

  • My constellation was wiped to zero as well.  I noticed it as soon as I went to check progress on completing level #8 in Gold where I expected to see 10 gems awarded.

  • jaymesrocks1111's avatar
    jaymesrocks1111
    Rising Traveler
    3 years ago

    me too was on last one for 3000 pogis was halfway through that with two days left. i just got a badge but it didnt award the 100 pogis so im hopeful its still registering

  • constellation reset no reason two days left was on last 3000 tier. cant contact pogo directy anymore

  • gizfish's avatar
    gizfish
    3 years ago

    Now it is restored.  But I did not get credit towards pogis for the badges I completed today after the reset to zero.  Hope I didn't waste my time rushing to do them since I was about to get next tier reward.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi Everyone, 

    I wanted to check if anyone was still seeing issues with their constellation from yesterday. 

    If so please let us know the following:

     

    • Which badge/challenge did you try to play?
    • Screename:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)
    • What Region are you in?

    Thanks!   

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