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tellboy46's avatar
tellboy46
4 years ago
Solved

error messages still on monopoly sudoko

WHY AM I STILL GETTING ERROR MESSAGES WHEN I GO INTO MONOPOLY SUDOKO WHEN I GO IN TO PICK UP MY OFLINE MONEY. IT ONLY SEEMS TO HAPPEN WHEN MONEY IS THERE TO COLLECT BUT NO NEW BAGS ARE WAITING TO BE ...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi @tellboy46,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hi @tellboy46,   

  

Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

  

  • Restart your device and modem/router then try to load your game   
  • Clear your Cache/Cookies (<-- link) 
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
  • Check your device meets the Requirements (<-- click here) to play POGO games  

If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

  

Thanks!  

  • tellboy46's avatar
    tellboy46
    4 years ago

    Have tried all I can by clearing cache, going out of pogo completely and shutting my laptop down rebooting and signing back in to pogo and still ERROR MESSAGE comes up. I dont think it necessary to show you a screen shot as you should know what it looks like by now.. It seems that to go into monopoly Sudoku and collect offline money you have to stay in for ever and not leave to play any other pogo game and return otherwise up comes ERROR MESSAGE again. The easiest way is to not play it anymore to save all the frustration. I dont know how to take a screen shot etc. and all the other info I feel is unnecessary when its a problem your end as other players are also having the same probs. FIX IT or FORGET IT. 

  • tellboy46's avatar
    tellboy46
    4 years ago

    I have checked all you have said and all is up to date but still the same problem

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