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Linda3552's avatar
Linda3552
Seasoned Newcomer
2 days ago

games not loading

I haven't played on Pogo for several months . Now I have new laptop and I am still able to log into Pogo, but none of the games will load. What should I do? 

1 Reply

  • Hello & Welcome Back! Sorry to hear you are having problems loading games this could be for a variety of reasons. Here are a few troubleshooting steps to look into:

    Firewall or Antivirus Settings: Your firewall or antivirus software might be blocking the games. Make sure Pogo is allowed through your firewall and antivirus settings.

    Browser Extensions: Some browser extensions or add-ons can interfere with game loading. Try disabling them to see if it resolves the issue.

    Disable Pop-up Blockers: Pop-up blockers can interfere with game loading. Make sure to disable any pop-up blockers you have enabled

    Device Performance: If your device is running low on memory or processing power, it might struggle to load games. Close unnecessary programs and tabs to free up resources.

    Cookies and Site Data: Ensure that your browser is set to accept cookies and site data from Pogo.

    Try some of the system checks and feel free to let us know how it goes!

     

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