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bunny1297's avatar
bunny1297
Rising Newcomer
2 months ago
Solved

Garden Blast - slow motion then computer shuts down

When I'm playing Garden Blast all of a sudden it is in slow motion and then the computer shuts down

  • Hi bunny1297​

    Thanks for explaining what's happening there for you. 

    Thanks for letting us know you are experiencing this. There was a patch released a few days ago, and sometimes, after an update, devices might not fully sync up right away. That can lead to technical issues like the one you're seeing. 

    I'd recommend running through a few quick and easy steps to help resync things first:

    • Fully close the game tab and your browser.
    • Clear your browser cache (you can search “clear cache + your browser” if you're not sure how).
    • Reopen your browser and then load Garden Blast again.

     

    If the issue continues after trying those steps, please include this information in your next post: 

    • The browser you're using
    • Your device (laptop, phone, tablet, etc.)
    • Any error messages you see
    • And your Pogo screen name

     

    - EA_Lanna

2 Replies

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi bunny1297​

    Thanks for explaining what's happening there for you. 

    Thanks for letting us know you are experiencing this. There was a patch released a few days ago, and sometimes, after an update, devices might not fully sync up right away. That can lead to technical issues like the one you're seeing. 

    I'd recommend running through a few quick and easy steps to help resync things first:

    • Fully close the game tab and your browser.
    • Clear your browser cache (you can search “clear cache + your browser” if you're not sure how).
    • Reopen your browser and then load Garden Blast again.

     

    If the issue continues after trying those steps, please include this information in your next post: 

    • The browser you're using
    • Your device (laptop, phone, tablet, etc.)
    • Any error messages you see
    • And your Pogo screen name

     

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hi bunny1297​

    It looks like things have gone quiet here, so I’ll close this thread for now. I hope the advice shared was helpful and that your issue is resolved. If you run into this again or have new questions, please feel free to start a new thread.

    - EA_Lanna

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