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Hello and thanks for reaching out! I double checked the game on my end and it’s currently loading functioning as expected. Let’s walk through a few steps that may help get things working on your side too 🙂
Pogo games rely heavily on browser performance and settings, each game on Pogo is built with different technologies. So, while it might seem strange that one game won’t load while others do, it’s usually due to how differently each game is built and how it interacts with our browser and system.
🎈Update browser > Pogo Troubleshooting Guide | EA Forums - 10424298
🎈Clear Cache and Cookies >Pogo Troubleshooting Guide | EA Forums - 10424301
Clearing the cache forces your browser to reload fresh data from Pogo’s servers, which can fix bugs and get the game working properly again. Our browser stores temporary files from websites to help them load faster. But sometimes, these files get outdated or corrupted, clearing them daily helps so very much.
🎈Graphics Driver: Outdated graphics drivers cause crashes, freezing, and display issues. Updates are critical for maintaining crashes/loading issues. Ensure yours is up to date and has the latest patches. Troubleshoot Graphics Driver issues on PC
🎈Check Security Software: Add Pogo.com to exceptions/allowlist.
Additional troubleshooting steps: Pogo Troubleshooting Guide | EA Forums - 10424297
Please Note: Microsoft has officially announced that Windows 10 will reach the end of support on October 14, 2025.
If you need help with any step, search online for tutorials specific to your device. Hope this helps and please feel free to let us know how it goes!
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