Forum Discussion

Chaoswomanuk's avatar
Chaoswomanuk
Newcomer
31 days ago
Solved

Gems taken no coins received

I bought some coins  with 40 Gems in exchange for coins in this in game merge academy on Monday 6th January in the afternoon, I do not appear to have received my coins please sort this out for me ple...
  • abbycattx's avatar
    abbycattx
    30 days ago

    @Chaoswomanuk 

    To ensure the privacy and security of your account and payment details, you can contact EA Help directly to initiate a case for the investigation of any issues related to your account.

    Here > I want to check my order status - Pogo

    Click on Chat With Us and follow the steps to open a case.

    Hope everything works out for you & Take Care

abbycattx's avatar
abbycattx
Hero
30 days ago

@Chaoswomanuk 

To ensure the privacy and security of your account and payment details, you can contact EA Help directly to initiate a case for the investigation of any issues related to your account.

Here > I want to check my order status - Pogo

Click on Chat With Us and follow the steps to open a case.

Hope everything works out for you & Take Care

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