Forum Discussion

2 years ago

Solved

how do I re-activate my Club Pogo with a new debit card number?

I have been trying all day to re-activate my Club Pogo subscription using a new debit card number. I can't seem to get anywhere with it. The page doesn't seem to load properly Any suggestions?

EA_Illium
2 years ago
Hi @SundaesMommy

Can we try clearing the cookies and cache of your web browser?

Next, Try the following steps to add a new payment method to your account.

Adding a payment method to your account...

Sign into your Pogo account at pogo.com

Select your Avatar in the top right

Select the "My Account" option

Scroll down to the "Billing and Subscription" Section

On the Payment Plan line, Select the "Change Payment Plan" option

Select either Credit/Debit or Paypal to add the desired method

Select Continue to save

Thanks!

1 Reply

EA_Illium
EA Staff (Retired)
2 years ago
Hi @SundaesMommy

Can we try clearing the cookies and cache of your web browser?

Next, Try the following steps to add a new payment method to your account.

Adding a payment method to your account...

Sign into your Pogo account at pogo.com

Select your Avatar in the top right

Select the "My Account" option

Scroll down to the "Billing and Subscription" Section

On the Payment Plan line, Select the "Change Payment Plan" option

Select either Credit/Debit or Paypal to add the desired method

Select Continue to save

Thanks!