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chapter1642's avatar
chapter1642
4 years ago
Solved

I cannot receive messages on pogo but I can send them

I am a user of Pogo and there is a private message board and I have friends that I send and receive messages from. I can still send messaes but I cannot receive messages. Something is wrong.
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    @chapter1642 

    Hey,  

     

    Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.  

     

    If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information.  

     

    If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.  

      

    • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.     
    • Twitter - Select the message icon to get assistance     
    • Facebook - You can select the 'send message' option on the accounts home page  

     

    Thanks! 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

@chapter1642 

Hey,  

 

Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.  

 

If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information.  

 

If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.  

  

  • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.     
  • Twitter - Select the message icon to get assistance     
  • Facebook - You can select the 'send message' option on the accounts home page  

 

Thanks! 

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