Forum Discussion

allenkittentenz's avatar
2 years ago

i had 1141980 coins yesterday in pogo slots and today i only had 1082997

yesterday in pogo slots i had 1141910 coins and when i logged in today there was only1082997 i want my coins back 

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @allenkittentenz 

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  

    If you continue to run into issues Please Let us Know: 

    • Screenname:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:

    Cheers!   

  • I did every thing you suggested yesterday after i posted it and this morning it was still 600000  short i wouldnt mind as much but they cost gems and gems cost money i would like to have my coins back.  My browser is chrome i have an hp all-in-one 22-c0xx and my screen name is allenkittentenz.  Please fix this problem or refund me the amount for 58,893 coins in pogo slots.  This used to be my favorite game on pogo but after losing those coins that took me months to earn is really upsetting to me.  Thank you for your prompt attention to this matter thank you.

    allenkittentenz

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