Forum Discussion

Seasoned Newcomer

1 year ago

Solved

In Game Purchase Error

Can't make an in game purchase. Like power ups or shuffles. Sorry there was a problem completing your purchase. I've got over 1,000 gems. Has happened so far in Snowbird Solitaire and Quinn's Aqu...

abbycattx
1 year ago
@babygirlstoner
There is an issue right now with gem and power up purchases. All transactions have been turned off.
Notice posted in the Pogo Forums:
Games Forums Home | Transactions Turned Off (pogo.com)
Update
Transactions Turned Back On
Games Forums Home | Transactions Turned Back On (pogo.com)

ohsandy47

New Novice

1 year ago

I received 2000 gems. I did not request any missing gems but the email said I did. Please look into this problem. Thank you.

abbycattx
Hero+
1 year ago
@ohsandy47
With the addition of gems, we also received an official email from Pogo_Spike
Other players have reported receiving gems in Pogo Forums as well:
Games Forums Home | Index page (pogo.com)
I have not seen an official statement from the Pogo Moderators or Pogo_Sconnie yet, however I will add it to this posting once it appears.