Forum Discussion

4 years ago

info banner on the bottom of my games about cookies.

I can't play games tonight because of the info banner on the bottom of the screen when I try to click on manage my preference. it dosn't connect me to the cookiies page.

EA_Illium

EA Staff (Retired)

4 years ago

@missylam_FS Are you trying to access the settings of your browser or on your Pogo account? Would you be able to share a screenshot?

Share a screenshot
1. PC
2. Mac

Thanks!

abc1379a8753698

4 years ago

Here is a screen shot.

We use required (necessary) cookies and similar technologies to make our site work. We'd also like to set optional functional and advertising cookies and similar technologies to provide you with the best possible experience. For example, to show you content that you might be interested in. We use selected Third Party Partners to help us do this.

You can enable optional cookies by clicking 'agree' and you can change your preferences at any time by visiting our Cookies Preferences page. For a list of EA's Third Party partners, more information and to change your preferences, click here.

For more information about EA's data processing practices please see EA's Privacy and Cookie Policy. For “Do Not Sell My Personal Information” click here.

MANAGE YOUR PREFERENCES

The manage your preferences button doesn't work and you cannot get this to leave. I cannot play any games!

abc1379a8753698
4 years ago
@abc1379a8753698 The manage your preferences button doesn't work! I can't get this to leave so I can plan any games.
- oliverpitt
  4 years ago
  Me too - My subscription just renewed and I cannot play any games due to the cookies banner. Same issue - click preferences and it takes me no where. I'm ready to pack it in. Haven't been able to play for almost a week. C'mon Pogo - take care of this issue. Can't play on my Macbook or Ipad. So frustrating. Playing on other free sites when I'm a paid up member.
- benzgal59sEN
  4 years ago
  @abc1379a8753698 im having same problem & dont know what to do?