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KatLuvDool's avatar
6 years ago
Solved

jet set is slow to open

Why aren't the Jet Set Soiltaire open on mircosoft edge  when I want to play and it takes so long to open and I am tired    I am playing on google chrome but I am not join and pay twice with mircosoft edge and google chrome 

Hope you can fix this one and other games 

[CM edit - Updated title for clarity]

  • @KatLuvDool, After reading your comment, I went to the Jet Set Solitaire game and tried to load and play the game using MS Edge and Google Chrome. Both browsers worked in allowing me to play the game. So this is not a problem affecting everyone.

    1. One common cause of a game not to load or loading very slowly or not playing properly is that the cache (memory) of one's browser becomes full or almost full. If you haven't cleared the cache of your browser or never have, the first thing I would recommend is doing that. If you need guidance on how to do this, click on the link below which gives steps for clearing the cache of the major browsers.

    https://answers.ea.com/t5/Pogo-Classic/Importance-of-clearing-your-browser-s-cache-at-Pogo/m-p/7896416#M187015

    2. Sometimes, slow loading can occur when a person has many programs or apps open (like emails or being at one or more other websites or playing music on one's computer, etc). You might try closing other programs running in the background if you have other programs open.

    3. Occasionally one's internet connection might be momentarily lost, which can cause a game to freeze or seem to have lag when loading. If the problem goes away and doesn't return, this might have been the cause.


2 Replies

  • @KatLuvDool, After reading your comment, I went to the Jet Set Solitaire game and tried to load and play the game using MS Edge and Google Chrome. Both browsers worked in allowing me to play the game. So this is not a problem affecting everyone.

    1. One common cause of a game not to load or loading very slowly or not playing properly is that the cache (memory) of one's browser becomes full or almost full. If you haven't cleared the cache of your browser or never have, the first thing I would recommend is doing that. If you need guidance on how to do this, click on the link below which gives steps for clearing the cache of the major browsers.

    https://answers.ea.com/t5/Pogo-Classic/Importance-of-clearing-your-browser-s-cache-at-Pogo/m-p/7896416#M187015

    2. Sometimes, slow loading can occur when a person has many programs or apps open (like emails or being at one or more other websites or playing music on one's computer, etc). You might try closing other programs running in the background if you have other programs open.

    3. Occasionally one's internet connection might be momentarily lost, which can cause a game to freeze or seem to have lag when loading. If the problem goes away and doesn't return, this might have been the cause.


  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @KatLuvDool. I'm just checking in.

    Are you still having difficulty loading Jet Set Solitaire? Have you had a chance to try @cafedelon's troubleshooting steps yet?

    Arrenai 🐱


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