Jungle Gin HD
I paid to play in Jungle Gin HD and for 2 days now I can't get any cards delt to me. All I see is the number 31 and the word pass. Please help. Blukatie646
Forum Discussion
Hello! I'm sorry to hear you're having trouble with Jungle Gin HD! It sounds frustrating to not be able to play properly. From your description is sounds like the game is not fully loading for you, this could be caused by various reasons. Would you mind looking over some system checks to see if we can get the game up and running for you?
Updates: Ensure you have the latest update and patches for your system. Our computers have several programs running all at once, on occasion if one is trying to update behind the scenes this could cause a lag in performance. Check for Browser Updates.
Clean Device: Cache/Cookies
Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the cache on the router. A slow or unstable internet connection can cause games to freeze or slow to load. Additionally, check the quality of your Ethernet Cable (CAT cable) to ensure you are getting top speed from your provider. There should be a number on the cord, the best at this time is 6 or higher.
Update Your Graphics Driver: Troubleshooting graphics on PC An outdated or faulty graphics driver can cause various issues. Try updating your graphics driver by going to Device Manager>Display adapters, right clicking your adapter and select "Update Driver" (it will tell you if it needs it or not).
Check your Hardware Compatibility: Make sure your device meets the minimum requirements for Pogo. You need at least 8GB of RAM. Not having enough memory can make webpages slow to load, timeout and exit abruptly.
High CPU or RAM Usage: Close any unnecessary webpages or applications that may be running in the background consuming resources. If possible while on a gaming site, have only the gaming sites webpage open.
Try a Different Browser: If the problem persists, try using a different browser to see if the issue is browser-specific.
Additional Troubleshooting Steps > Pogo Troubleshooting Guide | EA Forums - 10424297
Please feel free to reach again and let us know how it goes!
