Forum Discussion

APARACINGPlayer's avatar
5 years ago
Solved

keeps freezing when playing the kards

keep freezing the cards when playing First Class Solitaire HD

  • Hey there, @APARACINGPlayer.

    I went ahead and moved your post to the Technical Help forum so that we can better help you out.

    Let's give a few things a try here to see if it improves performance for you.

    • To start, please try our HTML5 troubleshooting. These steps are built out specifically for performance issues like the one you describe, and have helped many people.
    • If you try the troubleshooting and still are not able to play First Class Solitaire HD smoothly, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.

    Arrenai 🐱


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    Was your issue resolved by a great post? 🙌 Accept as Solution

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2 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @APARACINGPlayer.

    I went ahead and moved your post to the Technical Help forum so that we can better help you out.

    Let's give a few things a try here to see if it improves performance for you.

    • To start, please try our HTML5 troubleshooting. These steps are built out specifically for performance issues like the one you describe, and have helped many people.
    • If you try the troubleshooting and still are not able to play First Class Solitaire HD smoothly, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @APARACINGPlayer. I'm just checking in. Have you had an opportunity to try the troubleshooting yet?

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

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