Forum Discussion

harleyhottie889's avatar
6 years ago
Solved

Mahjong Garden won't load!

I have been trying for 2 days to get this game to load and it gets stuck at 85% each time! Help, I have a badge to do in 13 days.

  • EA_Arrenai's avatar
    EA_Arrenai
    5 years ago

    Hey there, everyone.

    This is being marked a solution for visibility only. Let's give some troubleshooting a try to see if we can get the game running.

    1. Please give it a few minutes to try to load. Sometimes it is just slow to load the first few times, and giving it some time can narrow down if it's just slow to start up or if it is failing to load.

    2. If it still fails to load, please give our HTML5 troubleshooting a try to see if it improves.

    3. If troubleshooting doesn't resolve the issue, please run a Mac System Report (on Mac) or run a DxDiag (on Windows) and attach the results to a post here, and I'll be happy to take a look.

    Please let me know how it goes for you.

    Arrenai 🐱


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