had no energy this morning and Im building up energy and losing it . what gives??? seems to always happen when you had a new challenge. when will you be able to add to this game without messing something else up?????
Community ManagerHi sherrill423,
I'm sorry to hear you're running into issues with the energy balance. Could we double-check if you're using the Save & Exit function when leaving the game? This step ensures that all your progress is securely saved. If not, this may be why the energy isn't carrying over between sessions.
Please, test this out when you play again and let us know if it continues after selecting the Save & Exit button.
- EA_Lanna
Community ManagerQuick update: We've passed this issue on for investigation and can confirm it's being looked into. The team is actively investigating the issue. You can catch the latest from Pogo_Sconnie here: Service Update - Merge Academy - Energy Issue. We really appreciate your patience as we work through this. ❤️
