Forum Discussion
I leveled up to Chapter 4, September 14th, it's been 8 days and I can't play, collect 12 hour rewards or buy energy or gems. I have posted on the forums and submitted a help ticket. I missed out completing last weeks Merge Challenge. I only needed to complete one more order to finish. I can't complete the Spin To Win challenge that I am already in the process of playing. This is unacceptable. Can someone fix this issue? I am not the only one who has experienced this.
- bubbzy474 months agoSeasoned Newcomer
I'm having to same problem. I finished chapter three and now it's stuck. I can't play merge or the event and can't collect any rewards. This is my favourite game and I spend a lot of money playing it. Please get this fixed.
- DZacher4593 months agoRising Newcomer
I also am having the same problem with Merge Academy, especially when there is a timed challenge or badge to be earned. It seems I cannot get into the game 3/4 weekends. Can someone please explain and fix!!?! nightshiftvixen3_AOL.
- Doloreseason3 months agoRising Novice
Same problem here. Finished Chapter 4, Chapter 5 unlocks, then the game freezes. Can't collect rewards, play the Treasure Trove, or access the game at all! So frustrating. I also spend way too much money on this game. I love it! Trying to be patient, but it sure would be nice to get some sort of response from Pogo about what's being done here.