Forum Discussion

Seasoned Novice

11 months ago

Merge Academy - Support does nothing to refund lost coins/energy

I'm posting this message after several tries to get my Pogo gems refunded and being given the runaround by the Pogo and EA Games support team. Like a lot of people here, I purchased 50 gems worth of...

katck2002

Seasoned Newcomer

11 months ago

I purchased 570 coins (220 gems) and never received them on Merge academy atoo Have filed a case and went to the chat only to be sent here and for another message. I too had a terrible time even getting to chat with someone.

VivferrohJ
Seasoned Newcomer
10 months ago
hi
I just had the same thing happen to me today. With Merge Academy 570 coins for 220 gems ( which we pay for) and I didnt
receive them. it's not the first time this has happened in the same game. I'm thinking of asking my CC company for a refund