Forum Discussion

bowmakr's avatar
bowmakr
Seasoned Newcomer
1 month ago
Solved

Quinn's Aquarium - Missing Challenge bought with gems

I recently paid for a challenge.  It was on sale for 8 gems.

It took my gems, but did not give me the challenge

bug
chrome
technical issues
  • EA_Lanna's avatar
    EA_Lanna
    1 month ago

    Hi bowmakr​, 

    I'm sorry to hear that. Please get in touch with our support team. They will take a look into this and see what they can do to help from there. 

    Use the steps in this guide to send in a help request to them:

     

    - EA_Lanna

3 Replies

Replies have been turned off for this discussion
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi bowmakr​, 

    I'm sorry to hear that. Please get in touch with our support team. They will take a look into this and see what they can do to help from there. 

    Use the steps in this guide to send in a help request to them:

     

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey bowmakr​, just popping in to catch up! 

    How did things go? Were you able to connect with our support team? 

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey bowmakr​,

    As we've not heard back from you in this thread in a while, we're hoping that means you were able to connect with the support team, and we'll close out this thread here. 

    Thanks for your post, and Happy Gaming o/

    - EA_Lanna

Featured Places

Node avatar for Pogo Technical Issues & Bugs

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 4 hours ago
5,293 Posts

Recent Discussions