Forum Discussion

IcemanC23's avatar
IcemanC23
Seasoned Newcomer
4 months ago

Merge Academy - Support does nothing to refund lost coins/energy

I'm posting this message after several tries to get my Pogo gems refunded and being given the runaround by the Pogo and EA Games support team. Like a lot of people here, I purchased 50 gems worth of...
PD4103ZU's avatar
PD4103ZU
Seasoned Novice
3 months ago

And still no answers or replies from EA. My gem count is up to over 7700. It just will not let me advance to the next room/level. Time to dump Pogo? 

  • PD4103ZU's avatar
    PD4103ZU
    Seasoned Novice
    2 months ago

    I misidentified the gems. I am referring to the purple game gems you get for playing Merge Academy, which is now up to over 10,600 and I still cannot advance to the next level/room.

     Several years back I tried to buy the regular POGO gems and never got them so I never tried again.

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