Merge Academy hasn't been saving progress for days... probably weeks at this point!. This morning, when the new side game started, it worked for about 2 hours. Now, it's broken again. The main game and Treasure Trove both don't work. Progress is not saved.
Mine is currently saving, but it will not let me collect the twice-daily energy or coins. When I click the trash can and choose one of them, it just pops up "Oops, purchase failed." Edit - Looks like the "purchase failed" issue was fixed (for now)
I had high hopes this morning when I was able to play for 5 hours (off and on). Everything seemed to be back to normal until a new sales item popped up. After that, I was no longer able to save. I have 2 accounts and both were impacted previously. Only the acct with the new sales item seems to be impacted so far. I use both Edge and Chrome on my laptop and tablet. Both seem to have same issue. I hope I don't have to wait until a new event to get it working again since I'm also working on a quest.
I had high hopes this morning when I was able to play for 5 hours (off and on). Everything seemed to be back to normal until a new sales item popped up. After that, I was no longer able to save. I have 2 accounts and both were impacted previously. Only the acct with the new sales item seems to be impacted so far. I use both Edge and Chrome on my laptop and tablet. Both seem to have same issue. I hope I don't have to wait until a new event to get it working again since I'm also working on a quest.
"purchase failed' is back on mine..along with not saving progress.
Community ManagerCommunity Manager
EA Staff (Retired)
