Forum Discussion

Seasoned Traveler

1 year ago

Merge Academy Upgrade Issues

Just like the last upgrade there are some technical issues.... the energy generator is not working correctly... this morning I went into the game and I had 0 energy instead of 100... this may be simi...

arat1031

Seasoned Traveler

1 year ago

I figured out the map but it doesn't bring you directly to the free items like you indicated. I have to scroll through the screen to find them.

Clearing out cookies and restarting etc does not resolve the issue of the energy being reset after reaching 100. It was the same issue reported with the previous update. I wish you all would stop giving us a canned response to fix bugs. It's a coding issue, not a cookies, cache, etc issue.

abbycattx

Hero+

1 year ago

@arat1031

Just to clarify for other players that may read this, you can click on the Exclamation Mark on the Gate to retrieve items, and it will take you to each station. This is how I personally collected my items today.

Experiences may differ depending on what device and operating system you are using. However, as you mentioned players still have the ability to move around the map freely to visit the collection stations.

Computer Updates

The suggestion of clearing cookies, cache, history and checking for updates is necessary to do every day, it enhances our devices in various ways. You can search online for information about "Benefits of clearing cache regularly" for further insight. I highly recommend this practice, and I personally do in it every day 😊

Hope this clarifies any confusion and Take Care!

mwstar19
Seasoned Hotshot
1 year ago
I don't know if this will help people even further, but you mention here that folks can click on the Exclamation Point on the Gate to retrieve items. They might not realize that the same button has to be pressed repeatedly, though, if they want to be taken directly to each item within each chapter. It took me a bit of trial and error to discover this. If worst comes to worst, though, players can always do the dragging method. I sometimes do this anyway if I want to be strategic about what goes onto my board first.
- abbycattx
  Hero+
  1 year ago
  @mwstar19
  Hi mwstar19 🤩 Thank you for the clarification and so very nice to see you again.
  Mentioning "the same button has to be pressed repeatedly if they want to be taken directly to each item within each chapter." is great advice. I appreciate your additional insights and guidance!