Forum Discussion

abc680231391's avatar
abc680231391
2 years ago
Solved

Merge Academy

Just finished the Library in Merge Academy  and was awarded 100 energy which showed I had 167 energy and now the 100 gone??? Can anyone help please x
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @abc680231391 

    Thanks for the additional information.

    We can pass this on to the games team to be aware of, but for any missing content, we might want to reach out to our support to see if they can assist with recovering anything. 

     

    How to use EA Help

     

    1. Go to the EA Help homepage.
    2. Select Pogo (or any game you're trying to play)
    3. Select the See all help topics
    4. Select the option that fits your issue
    5. You should be able to choose from Chat or Email (options can vary) 

    Cheers!

     

abc680231391's avatar
abc680231391
2 years ago

i was playing on and off yesterday and always save the game.

Still lost the 100 energy

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @abc680231391 

Thanks for the additional information.

We can pass this on to the games team to be aware of, but for any missing content, we might want to reach out to our support to see if they can assist with recovering anything. 

 

How to use EA Help

 

  1. Go to the EA Help homepage.
  2. Select Pogo (or any game you're trying to play)
  3. Select the See all help topics
  4. Select the option that fits your issue
  5. You should be able to choose from Chat or Email (options can vary) 

Cheers!

 

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,878 PostsLatest Activity: 17 minutes ago