Forum Discussion

Scout1350's avatar
Scout1350
Rising Newcomer
2 months ago

Merge Academy

I have not been able to download merge academy for 2 days now. 
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 months ago

Hi athscter​ and PeppperPottts​, 

So sorry to hear you're also experiencing issues, and thanks PeppperPottts​ for sharing the link and screenshot, that's helpful.

Could you let me know what steps you've tried and what device you're playing from? 

- EA_Lanna

athscter's avatar
athscter
Seasoned Novice
2 months ago

There are no steps that can be taken when I can't get beyond the first page. I am using Microsoft Edge.

 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi athscter​, 

    Ok, it may be a caching issue. Could you try these steps:

    • Clear your browser’s cache and cookies
    • Make sure your browser is fully up to date
    • Restart your device to refresh everything
    • Try a different browser to Edge — Chrome, and Firefox also work with Pogo

     

    If you’re still running into loading issues, it'd be great if you could share a few extra details. Knowing your device type, Pogo screen name, and whether you’re seeing any error messages would help.

    Thanks,

    EA_Lanna

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