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barjeacatVs's avatar
barjeacatVs
2 years ago
Solved

Missing graphics

Graphics in several game are messed up or missing ... for nearly a week.as of 10/20/23

  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @barjeacatVs 

    To confirm I was able to load the game with no missing graphics, Can we try the following and check if this continues?

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Cheers!   

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  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @barjeacatVs 

    To confirm I was able to load the game with no missing graphics, Can we try the following and check if this continues?

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Cheers!   

  • Xoxciociem's avatar
    Xoxciociem
    2 years ago

    stack em is showing pink pigs and yellow chickens as black squares cannot play game since it was a daily challenge check every day same problem

  • Xoxciociem's avatar
    Xoxciociem
    2 years ago

    your solution to missing graphics did not work. been a member of pogo club since 2005

  • Xoxciociem's avatar
    Xoxciociem
    2 years ago

    NOW THE PIGS AND CHICKENS APPEAR BUT GREEN, BLAVCK, BROWN CUBES ARE MISSING GRAPHICS

  • and4099iPUJc's avatar
    and4099iPUJc
    Seasoned Newcomer
    2 years ago

    when I went to plasy the game stackem it is pblack when i go to play

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